Rental Policies
Before you book
A good stay starts with clear expectations. Here are the practical terms we ask every guest to know.
Booking and payment
A signed rental agreement and initial payment are required to confirm a reservation. The balance is due before arrival, and event weeks or longer stays may have custom payment timing. Guests receive the full quote before booking, including cleaning and applicable taxes.
Cancellations
Cancellations made well ahead of arrival may qualify for a partial refund, while late cancellations are handled according to the booking agreement. We recommend travel insurance for guests visiting during winter weather, summer storms, or major event weeks.
Check-in, pets, and neighborhood care
Check-in begins at 4:00 p.m. and check-out is 10:00 a.m. Pets must be approved in writing before arrival, and guests are expected to respect quiet hours, parking rules, fireplace instructions, and outdoor fire restrictions.
Questions? See our FAQs or contact us.